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Often, care coordinators come into patients’ lives at a difficult time. By the time your assigned to somebody, she’s probably had a lot of experience with the health care system. And it’s likely that some of it has left her frustrated. During transitions from hospital to home, these emotions can be especially strong. The triage process can leave patients feeling

If you work with chronic wounds, you know your skill set is in demand. And due to increasing rates of diseases like diabetes, the need for high-quality wound care is only growing. In home care particularly, there’s never been a greater need for improved wound management processes. Of course, a big part of improving these processes is making them more

If you’re a care coordinator, your value to home care patients is enormous. But how well aware are other health care professionals of the contributions you make? For example, do always you receive the full cooperation of all of the physicians you work with? The truth is, there are often obstacles to getting busy professionals to collaborate—even though it’s almost

Do you work for or act as a decision maker in a home care agency? If so, you probably feel like there’s more expected of you then ever before. And you’re right. The Ontario government has increased its commitment to home care. Demand has never been higher, and patient expectations are mounting. Delivering services with limited staff and resources can

If you’re a care coordinator, you work hard to provide patient-centred care. This critically important concept—patient-centredness—gets a lot of attention, even outside of health care professions. But there’s another concept that care coordinators strive to embody—one that deserves a lot more consideration than it receives. We’re talking about family-centred care. All too often, the family members of at-home patients wind

Right now, there’s more information than ever before about what it means to practice effective wound management. From therapeutic innovations to advances in our knowledge of wound dressings, professionals in the field have a wealth of new options. That said, one of the most critical factors in high-quality wound care isn’t related to any scientific breakthrough. In fact, it isn’t

It’s no secret that health care in Ontario is becoming more patient-centred. The province’s action plan for health care, Patient’s First, was enacted in 2015. In the time since, a significant shift has occurred. Now more than ever before, people are at the centre of the care they receive. What does that mean? For many, “patient-centred” sounds like yet another healthcare buzzword.

Wound healing has never been more important. In Canada, an alarming 7 per cent of home care patients have compromised wounds. Luckily, there are steps that nurses can take to prevent infection and help patients make progress. Promoting proper nutrition is an important example. Unfortunately, nutrition has frequently been overlooked in the past. But things starting to change. Now, more than ever

Community care coordination is rarely, if ever, simple. As a coordinator or case manager, you know how much work goes into ensuring that at-home patients receive the care they need. Communicating effectively with patients. Working through confusion between care professionals about areas of responsibility. Encouraging timely responses from practitioners. These are just a few of the many major challenges you