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Documented Success with aTouchAway®

0

40

%

reduction in
hospitalization

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0

20

%

lower 30-day COPD hospital readmission rates

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0

86

%

of patients report better symptom-management

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0

90

%

of patients report feeling a higher sense of security

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0

13

%

reduction in hospital readmissions

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The Trusted Choice for Enhanced Care.

Join over 250 hospitals and tens of thousands of patients worldwide who rely on aTouchAway®.

KINGSTON HEALTH SCIENCES 1 1

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Community Paramedics

William Osler Health System

Changing Lives Daily.

Using the aTouchAway COPD Care Pathway, we have been able to support our patients at home with required respiratory and oxygen therapy, managing them safely and avoiding unnecessary hospital or clinic visits.

ATouchAway proves to be effective in augmenting patient care while expanding team capacity and saving travel time for our organization.

Miriam Turnbull
VP & GM at ProResp

It’s great. aTouchAway wraps care around the patient at home; patients feel comfort in knowing they have remote access to their care team when they need it. And clinicians can feel confident in knowing they will be alerted when an issue arises, so they can triage when to act to provide safe and efficient care, remotely. The responsive and flexible support team has also been valuable for project implementations and connecting the entire care team.

Colin Catt
Virtual Care Coordinator at Quinte Health Care

With aTouchAway™ COPD Care Pathway, I have been able to monitor, guide, and take actions when required for my patients in the community. It has provided me with an additional tool to support a very complex patient population.

Donna Cousineau
Advanced Practice Nurse, Chronic Disease Management, Queensway Carleton Hospital

COPD Education – Continuous Maintenance

Objective
To cover in depth all the necessary elements of self-management education as per the LWWCOPD, with priorities based on patient goals and identified treatable traits

Actors
Patient, Educator (Nurse, RT or Physician)

Timelines
A number of “Core” educational modules have been identified which cover the basic COPD education from the LWWCOPD program. Additionally, optional modules can be used to respond to patient needs. The timeline (frequency, number of modules to be covered at a given education session) is fully customizable, although we recommend to have education sessions every 2-weeks during the “active” phase of education. Once this is completed, the patient continues to the Maintenance Mode (see below).

Description

Launched at the onboarding protocol
Provide basic overview of COPD self-management based on LWWCOPD (medication adherence, inhaler techniques, PLB technique & energy conservation) up to the development of an Action plan for early exacerbation recognition and management.
Prioritize self-learning by the patient (e.g. watching videos, reading educational materials, completing homework) in addition to live sessions with the Educator. Educational materials are sent to the patient directly via the platform, and become the patient’s own library. The Educator can customize which “homework” the patient receives.
Educators have access to “User guides” to standardise their educational intervention. These user guides include: objectives, interventions, suggested questions, evaluation of self-efficacy, and learning contracts for each module.
Once the core education is completed, the patient can continue to the Respiratory Status Follow-up Workflow (run in parallel)

The Maintenance Mode

As soon as the maintenance mode is engaged, the frequency of visits Educator/Patient is reduced to once every 6 months.
During the Maintenance Mode sessions, the educator has access to all the education modules and can choose any piece of content that needs to covered with the patient.
A streamlined evaluation (similar to the initial eval.) is done during each “maintenance” visit to identify any substantial changes on the patient’s needs that will require some adjustment. The patient could come back to an “active” education mode (more frequent education sessions, e.g. every 2 weeks).