Through virtual communication, remote patient monitoring, care plan management, and clinical workflows, the aTouchAway platform dramatically improves patient outcomes.
Communicate with patients, caregivers, care team members, and anyone else in the circle of care through a secure private health information platform supporting video conferencing, messages, and group chat.
Audio and/or video conferencing
Engage in two-way video calls between you and the patient, with the ability to add a third person. Technology-challenged patients can initiate a video call with one simple touch.
Send secure text messages between circle of care members or group chats. Conversations are encrypted to safeguard patients’ health information.
File storage and transfer
Send and receive images, videos, and documents as attachments in text messages or group chats. Files are stored temporarily and expire after 72 hours to protect confidentiality.
Vital signs collection
Using a provided kit or their own mobile device, patients can take readings of the following vital signs: oxygen saturation level, heart rate, blood pressure, blood glucose, temperature, weight, and activity.
Thresholds and alerts
The care team can set multiple thresholds on vital signs and receive an alert if there is a deviation.
A monitoring dashboard provides a color-coded overview of patient status based on criticality.
Care plan management
Set, administer, and modify patient care plans at an organizational or departmental level. Keep care team members on the same page with respect to progress, pending tasks, and next steps. Add unlimited care team members, and set privileges as necessary so the right people can collaborate to optimize the health outcome of the patient.
Top-down customization, including real-time approval management
Customize the app for each patient. Change interface settings, control what the patient has access to, and add care team members—each with the specific level of privileges they need at a given time to manage the patient.
Reminders and prompts
Help patients comply with their care plan using reminders and prompts. For example, set reminders to take medication, drink water, assess pain level, or track cigarettes smoked in a day. If a patient is at risk of not complying, you can follow up and adjust the care plan as needed.
Customized shareable care plans
aTouchAway forms a circle of care around every patient. Provide each member of the circle with access to the resources and guidance they need to play their part in coordinating care, such as forms, assessment surveys, and educational materials. Share care plans with people both inside and outside the organization, including family members, with all information controlled by access permissions.
A clinical workflow is a series of predefined steps, based on conditions, that automatically executes a clinical protocol, providing guidance to circle of care members. Reduce the burden on healthcare professionals by streamlining the process they use to create care pathways for patients. The system will notify users if an intervention is needed based on the workflow process.
Define steps and logical paths to set up a custom workflow. Actions in a workflow could include a prompt to measure vital signs, fill out a survey, or provide educational material. Each patient’s care journey can be started, stopped, and looped on a personalized instance of the workflow with its own settings and conditions.
As part of the workflow definition, identify care team members to receive alerts under specified conditions. Conditions for an alert could be a particular sequence of survey questions, a vital signs deviation, or simply a patient not responding or not adhering to the care plan.
We provide out-of-the-box templates for conditions such as chronic obstructive pulmonary disease, congestive heart failure, and diabetes. You can modify the templates, customize them fully, or use them as is.
The dashboard is both an organizational command centre and an information repository. Analyze the success of your program by looking at patient data trends holistically, or zoom in on one patient to micromanage the settings of that person’s app interface or care plan. The dashboard also lets you customize the setup and partition data in the ways most useful for your organization.
Patient risk stratification
Categorize patients by level of risk based on workflow status, vital signs thresholds, and compliance. These categories allow you to prioritize your responses to more urgent cases. Analyze longitudinal data from patients and identify trends that warrant further inspection.
Complete overview of patient history
See past vital signs, reminders, workflow results, forms information, and call history, all in one place. Export data in PDF or CSV format.
Define groups of staff according to specializations, as well as groups of patients who may require specialized care, and assign specific staff and content to these patients.