Better recovery

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Care Transition

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As a patient transitions from ICU to ward, and then from hospital to home, continuity of care is essential. We help hospitals transition patients smoothly by keeping professionals and caregivers connected and coordinated.

Better recovery

Better recovery

Clear plans for continuity of care support better recovery, with stronger patient engagement.

Reduced length of stay

With a program in place to ensure continuity, patients can be transitioned sooner, without disruptions to their care.

Length of stay

Efficiency

Organizational efficiency

Improved communication between staff minimizes lost time and optimizes time spent actually providing care.

What our customers say about us

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The regular interaction that patients get out of this helps us, as providers, ensure that they’re having the best experience with their care while reinforcing the fact that care doesn’t have to stop at a hospital’s doors.

Dr. Daniel Cornejo Palma, MD

General Surgery Resident, Women’s College Research Institute

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Wondering if we are a right fit, or have any particular questions that you want answered? Let’s discuss.

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COPD Education – Continuous Maintenance

Objective
To cover in depth all the necessary elements of self-management education as per the LWWCOPD, with priorities based on patient goals and identified treatable traits

Actors
Patient, Educator (Nurse, RT or Physician)

Timelines
A number of “Core” educational modules have been identified which cover the basic COPD education from the LWWCOPD program. Additionally, optional modules can be used to respond to patient needs. The timeline (frequency, number of modules to be covered at a given education session) is fully customizable, although we recommend to have education sessions every 2-weeks during the “active” phase of education. Once this is completed, the patient continues to the Maintenance Mode (see below).

Description

Launched at the onboarding protocol
Provide basic overview of COPD self-management based on LWWCOPD (medication adherence, inhaler techniques, PLB technique & energy conservation) up to the development of an Action plan for early exacerbation recognition and management.
Prioritize self-learning by the patient (e.g. watching videos, reading educational materials, completing homework) in addition to live sessions with the Educator. Educational materials are sent to the patient directly via the platform, and become the patient’s own library. The Educator can customize which “homework” the patient receives.
Educators have access to “User guides” to standardise their educational intervention. These user guides include: objectives, interventions, suggested questions, evaluation of self-efficacy, and learning contracts for each module.
Once the core education is completed, the patient can continue to the Respiratory Status Follow-up Workflow (run in parallel)

The Maintenance Mode

As soon as the maintenance mode is engaged, the frequency of visits Educator/Patient is reduced to once every 6 months.
During the Maintenance Mode sessions, the educator has access to all the education modules and can choose any piece of content that needs to covered with the patient.
A streamlined evaluation (similar to the initial eval.) is done during each “maintenance” visit to identify any substantial changes on the patient’s needs that will require some adjustment. The patient could come back to an “active” education mode (more frequent education sessions, e.g. every 2 weeks).