Social Isolation

Reaching
Isolated Patients

Blue Circles

Green Circles

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Patients can feel isolated for many reasons—socioeconomic circumstances, an event such as a pandemic, or travel abroad, to name just a few. In any situation where access to healthcare professionals or other caregivers is limited, we help patients stay connected and engaged.

Social Isolation

Reduced social isolation

A key factor in successful recovery and maintaining a high level of care is to keep patients connected with their circle of care: caregivers, loved ones, and professionals.

Improved outcomes

When one-on-one visits are not possible, virtual contact offers essential connection. Our protocols guide clinical teams in providing remote care and keeping patients aligned with their care plan.

Improved Outcomes Design

Reduced readmission

Reduced readmission

Providing remote care to isolated patients reduces the incidence of hospital readmission, helping to save on travel costs and system costs.

What our customers say about us

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They have been very easy to set up and use and have been well received by the staff and by the families of our patients. They have made the most upsetting and difficult times a little bit easier by bringing our patients’ families in touch with, and able to see, their loved ones.

Lead Nurse

Critical Care

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Schedule a discovery call

Wondering if we are a right fit, or have any particular questions that you want answered? Let’s discuss.

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COPD Education – Continuous Maintenance

Objective
To cover in depth all the necessary elements of self-management education as per the LWWCOPD, with priorities based on patient goals and identified treatable traits

Actors
Patient, Educator (Nurse, RT or Physician)

Timelines
A number of “Core” educational modules have been identified which cover the basic COPD education from the LWWCOPD program. Additionally, optional modules can be used to respond to patient needs. The timeline (frequency, number of modules to be covered at a given education session) is fully customizable, although we recommend to have education sessions every 2-weeks during the “active” phase of education. Once this is completed, the patient continues to the Maintenance Mode (see below).

Description

Launched at the onboarding protocol
Provide basic overview of COPD self-management based on LWWCOPD (medication adherence, inhaler techniques, PLB technique & energy conservation) up to the development of an Action plan for early exacerbation recognition and management.
Prioritize self-learning by the patient (e.g. watching videos, reading educational materials, completing homework) in addition to live sessions with the Educator. Educational materials are sent to the patient directly via the platform, and become the patient’s own library. The Educator can customize which “homework” the patient receives.
Educators have access to “User guides” to standardise their educational intervention. These user guides include: objectives, interventions, suggested questions, evaluation of self-efficacy, and learning contracts for each module.
Once the core education is completed, the patient can continue to the Respiratory Status Follow-up Workflow (run in parallel)

The Maintenance Mode

As soon as the maintenance mode is engaged, the frequency of visits Educator/Patient is reduced to once every 6 months.
During the Maintenance Mode sessions, the educator has access to all the education modules and can choose any piece of content that needs to covered with the patient.
A streamlined evaluation (similar to the initial eval.) is done during each “maintenance” visit to identify any substantial changes on the patient’s needs that will require some adjustment. The patient could come back to an “active” education mode (more frequent education sessions, e.g. every 2 weeks).