Care Transitions

Enhancing Communication in Critical Care: The Virtual Way

Admission to the ICU for critical care is reserved for patients who have one or more impaired organs, or who require respiratory support. Directors of critical care and ICU directors in health systems are responsible for managing the patient experience in such settings.

When done right, communication in a critical care setting improves patient outcomes, boosts psychological recovery, and increases the satisfaction of both the family and the patient. These benefits have been clear in connecting ICU patients to their families during the COVID lockdown.

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