Providing Care Virtually Throughout COVID-19 with Care Pathways

It comes as no surprise that COVID-19 has completely altered the way healthcare organizations operate. Many have fostered digital solutions to avoid unnecessary in-person meetings and others have begun working from home all together to help stop the spread of the virus. 

Of course, when dealing with patients who have ongoing health issues or require physical examinations, this can make day-to-day processes a bit more complicated. Carefor, the largest not-for-profit charitable home and community services organization in Eastern Ontario, is one of these leaders who have adopted new practices in order to continue assisting patients throughout the pandemic. 

How Local Healthcare Organizations Have Adapted

Carefor supports thousands of patients in the Outaouais region, from Renfrew County to the Eastern Counties together with parts of Gatineau. Their staff work to provide care to patients, mostly elderly, throughout their various hospices, residential care homes, and palliative care programs. As elderly patients are among those who are most vulnerable to complications from COVID-19, the staff have had to adapt digitally in order to limit contact, while still delivering quality care.

Incorporating a Digital Solution

This is where the organization has taken advantage of Aetonix’s remote care coordination platform, aTouchAway. This platform enables all members of the patients care team – RNs, therapists, families, etc. – to connect and share information in one place, virtually. Introducing aTouchAway to their patients and staff has allowed Carefor to create virtual COVID-19 screening pathways, support secure video conferencing and messaging, and enable the care team to see multiple patients at once regardless of their location. 

This innovative platform has been used to not only monitor the health of Carefor’s patients throughout the pandemic, but also their staff. Deploying this app amongst this organization has allowed them to slow the spread of the virus and protect those who are most vulnerable.

To learn more about how Carefor has successfully used aTouchAway™ by Aetonix to move their care virtually, read the case study here.

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